Warranty & After-Sales Terms with Chinese Suppliers: What’s Realistic
Agree spare parts, traceability, claim evidence and remedy conditions without treating a sample allowance as a safety waiver.
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Inspections, defect standards, product compliance and packaging rules for goods made in China. These guides show what to check before the balance is paid, and which documents you need for the EU, US and EAEU markets.
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Every topic page starts with a short, curated reading path, then shows the full article archive below.
Agree spare parts, traceability, claim evidence and remedy conditions without treating a sample allowance as a safety waiver.
Read guideChoose buyer inspection tools by method and required resolution; record findings while keeping screening separate from certification.
Read guideSeparate supplier capability review from product inspection; agree each scope, timing, evidence and exclusions.
Read guideAll qc & compliance guides
A simple archive, with a consistent card hierarchy and one useful service call-to-action.
"Defective" is not a number. The OKO Sourcing team explains the three-tier defect system that turns inspection from an argument into arithmetic.
Read guideAgree an early production checkpoint from the actual process, available units, correction time and written inspection scope.
Read guideThe EU's new packaging regulation applies from August 12, 2026 — and importers carry the obligations. PFAS limits, documentation, labeling: a buyer's checklist.
Read guideAgree kitchenware inspection scope, defect examples, sampling inputs, evidence, correction and release responsibilities.
Read guide"Yes, we have certificate" is the most dangerous sentence in kitchenware sourcing. What LFGB, FDA, and EAC actually require — and how to read a test...
Read guideBarcodes, poly bags, cartons and EU and US labelling rules to settle before production, so Amazon FBA, TikTok Shop or your 3PL accepts your stock.
Read guideWhat to approve before the print run: dielines, proofs, barcodes, legal marks, eco claims, cartons and channel rules for products made in China.
Read guideWhich EU rules apply to products you import from China, what CE marking really is, why there is no REACH certificate, RoHS and GPSR duties.
Read guideWhich EAEU technical regulations apply, declaration or certificate, why the applicant must be inside the EAEU, GOST R and EAC marking.
Read guideRead the failure, agree a corrective plan within 24 hours, choose rework, partial shipment, discount or remake, and re-inspect before the balance.
Read guideI will tell you the sensible next step.
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